These terms cover use of the Top Resume Writers website, client portal, career tools and related services. Your accepted written quotation or order confirmation provides the specific terms of a paid engagement.
Our services
Top Resume Writers offers resume and career-document writing, LinkedIn profile content, complimentary resume reviews, ATS readiness assessments and related career support. A complimentary review or quotation request does not itself create a paid order.
Automated assessments are guidance, not a score from a particular employer’s applicant tracking system. We do not control employer screening, interview or hiring decisions. Any guarantee offered for a specific order is defined in that order’s written terms.
Quotations, payment and project scope
Before paid work begins, your accepted quotation or order confirmation sets the selected services, deliverables, price, payment arrangements, turnaround, revisions and any applicable guarantee. Website examples and automated suggestions do not replace that agreement.
Cancellation and refund arrangements are governed by your agreed order terms and applicable law. If an arrangement is unclear or not stated, contact us to agree it in writing. Nothing in these terms removes mandatory consumer rights.
Your information and responsibilities
Provide accurate career history, qualifications, achievements, contact details and instructions. Only upload material you own or are authorized to share, and avoid confidential information belonging to an employer or another person unless you have permission.
You are responsible for reviewing drafts and final documents for factual accuracy, suitability and completeness before using them. Tell us promptly about corrections or requested changes. We will not knowingly help fabricate qualifications, employment history or credentials.
Delivery, feedback and revisions
We may deliver work and service messages through the client portal and email. Keep your contact information current and review your inbox, spam folder and portal for updates. Save your own copy of delivered files.
Use the document review tools, annotations, approval controls or messages to provide feedback. Revision scope and timing follow your accepted order. Uploading a revised file does not by itself mean every requested change has been accepted or resolved; review the delivered work and its accompanying note.
Turnaround depends on the agreed scope, receipt of necessary information and your responses. Any specific project deadline is confirmed in your order or subsequent written agreement.
Accounts and acceptable use
Keep account credentials secure and contact us if you suspect unauthorized access. Do not access another client’s records, share malicious files, interfere with the service, scrape private data, bypass security controls or use the website for unlawful, abusive or deceptive activity.
We may restrict access where necessary to address misuse, security threats or legal requirements. If access or an order is affected, contact the team to discuss the appropriate next steps; applicable order and consumer rights continue to apply.
Your documents and our website
Your personal career information and source documents remain yours. You may use delivered career documents for your own applications and professional profiles, subject to the agreed order terms.
Our website branding, designs, illustrative examples and other original site material remain protected by applicable intellectual property rights. Illustrative samples are not real client endorsements or evidence of a particular hiring result. We do not use your private documents as public samples without permission.
Automated assistance and external services
Advisor responses, ATS outputs and other automated tools may contain errors, omissions or outdated information. Human review is important for decisions and documents that affect your career. These tools do not provide legal, immigration, tax or financial advice.
Google sign-in, payment providers, email services and other external platforms have their own terms. LinkedIn optimization normally means supplying profile content for you to apply; do not share your LinkedIn password in chat or uploads.
Availability and legal rights
We work to keep the website and portal available, but interruptions, maintenance, provider issues and email delays can occur. Use Resume@topresumewriters.us to raise an urgent service issue or access problem.
Nothing on this page excludes liability or remedies that cannot lawfully be excluded, or overrides a specific promise in your accepted order. Any dispute should first be raised with us so we can review the facts and seek a practical resolution. Applicable law determines rights that cannot be varied by agreement.
Privacy, retention and updates
Our Privacy Policy explains how information is handled, and our Data Retention Policy explains storage, expiry and deletion requests. Read them before submitting personal information.
We may revise these website terms prospectively. Changes do not retroactively alter an accepted order without agreement, except where required by law. The date above identifies this version. Questions can be sent to Resume@topresumewriters.us.
A DIRECT LINE TO OUR TEAM
Questions about your information?
Tell us what you need help with. Please use your account email and include your reference number where available.
Resume@topresumewriters.us